DOQR Support

Help with the app, accounts, notifications, and subscriptions

If notifications do not arrive

Make sure DOQR notifications are allowed in your phone settings. Then sign out and sign back in so the notification connection can be refreshed.

Purchases and subscriptions

Use Restore purchases on the Plans screen to restore an active DOQR Pro subscription from the same store account. Use the Subscriptions section in Google Play or the App Store to manage or cancel renewal.

Account and privacy

The Privacy Policy explains how data is handled. You can permanently delete your account from the app menu or use the account and data deletion page.

What should I include in a support request?

Include a short description of the issue, your device model, iOS version, and the screen where the error appeared. Do not email your password, purchase receipt, or secret keys.